Hospital Volunteer
Privacy Collection Notice
Version: January 2025
Introduction
The Prince Charles Hospital Foundation (TPCHF), through our community and fundraising initiative, The Common Good, funds life-changing research, essential equipment, and patient care programs to help people live healthier, longer lives.
As part of our activities, TPCHF manages hospital volunteer programs which provide support to patients, outpatients, visitors, and staff at The Prince Charles Hospital, Caboolture Hospital and their associated Satellite Health Centres, and to assist with the activities of TPCHF.
Who do we collect personal information from and when do we collect this personal information?
We collect personal information when you apply to become a volunteer and throughout your volunteer service. Below are some examples of when we collect personal information, and the kinds of personal information we collect and from whom.
| When you... | We collect... |
|---|---|
| Apply to become a hospital volunteer | Your name and contact details Emergency contact details Details of your experience Whether you are of Aboriginal or Torres Strait Islander original (optional) Referee contact details and reference checks Medical information such as existing disability, condition or injury Compliance screening checks such as a criminal history check, Blue Card check Queensland Health-specific checks such as vaccination /immunity status and tuberculosis risk assessment related information |
| Are a hospital volunteer | Onboarding information such as car registration details (optional) if onsite parking is required Records relating to your volunteer work with TPCHF e.g., timesheets Information related to work, health and safety matters Information as part of our off-boarding process |
Why do we collect your personal information?
Any of your personal information collected by TPCHF will be used for the purpose outlined in section 1 above.
Who do we share your personal information with?
Where you volunteer in our hospital support program, we may be required (by law) to disclose your information to Queensland Health and other government agencies (where required).
We may disclose your personal information to trusted third party service providers who support our activities. Otherwise, it will not be disclosed without your consent.
What happens if we can’t collect the personal information?
If the requested personal information is not collected, we may be unable to process your application or support your participation in the hospital volunteer programs we manage.
What are your rights and where can you find more information?
More detailed information about the way TPCHF uses and discloses your personal information is set out in our comprehensive Hospital Volunteer Privacy Policy. Our Hospital Volunteer Privacy Policy includes information about:
- how you may access your personal information or seek correction of your personal information; and
- how you may make a complaint about how your personal information has been handled.
How can you contact us?
Please address all requests or questions about how we deal with your personal information, requests for access to your information or to tell us that you no longer wish to receive any communications from us to:
EMAIL
governance@tpchfoundation.org.au
PHONE
1800 501 269 (Monday to Friday 9.00am-4.30pm AEDT, excluding public holidays)
You may also request a copy of our General Privacy Policy by contacting us as per above or visiting www.thecommongood.org.au/privacy/.